We are happy to work with you. Give us a call in advance, send us an email at info@bigsugarbakeshop.com and let us know what you’re looking for. We’ll do our best to accommodate you.

For wedding cakes, we suggest at least 1 to 2 months in advance but we will accept bookings up to 9 months in advance.  For custom cake orders, we recommend at least 7 days in advance and for regular orders 24-72 hours in advance.

Yes.  Our talented cake designers make beautiful and delicious wedding cakes of all sizes, wedding cupcakes, and dessert tables. Because every wedding is unique, please make an appointment to stop by the store and collaborate with one of our designers about your special day. Please fill out the inquiry form on our Weddings page.

Yes.  Our cake designers will collaborate with you on bringing your vision to reality.

Fill out the consultation form online.  A cake design will be in touch with you.  Or if you prefer, please email us at info@bigsugarbakeshop.com.

Yes, we can create dummy cakes and cakes with faux tiers.

Keep your buttercream cake chilled until 1 to 2 hours before serving so the buttercream has time to come to room temperature.

We use real butter, which can get soft very easily, just like a stick of butter does. If a buttercream cake sits out of the refrigerator for longer than 4hrs, it may soften and start to settle creating an exterior that is not as smooth. It will still taste great, but it may not look as smooth.

For clean slices, use a pitcher of water and dip your knife into the water before slicing.  The Wilton website has great charts on how to get the most slices out of your cake.

Keep cupcakes at room temperature. Cupcakes taste best when eaten the same day they are purchased, but if you need to store them overnight, enclose them in an airtight container at room temperature. We use real butter, which can get soft on warm days and not travel as well. Refrigerate cupcakes with whipped cream, pastry cream, perishable filling or cream cheese frosting.

Our bars and cookies should be stored at room temperature.

We do have products with nuts in our bakery, so there may be traces of nuts in our products.

No, we do not offer sugar-free items at this time.

We have many vegan or gluten-free options including cakes, cupcake, and brownies. We are not a kosher bakery.

Absolutely. Give us a call to discuss your needs. We look forward to working with you.

We offer local delivery via a third party company and there is a fee. We also ship our brownies, cookies, and fudge throughout the U.S. We are unable to ship cakes and cupcakes at this time. Please call the Studio City location for details (818) 508-5855.

Yes, we work with many studios, production companies and print publications on a variety of food styling projects.  Please contact the Studio City location (818) 508 5855 and ask for Mary or Clay.

Yes.  Please send your request to info@bigsugarbakeshop.com.